City shares planning, results measurement expertise with Australian governments

The City of Minneapolis’ strategic planning and results measurement expertise is being recognized halfway around the world. City staff has been invited to present at the Council of Australian Governments (COAG) Reform Council Conference this week about how the City and its departments strategically plan for the future and measures results so the public can hold City government accountable for the results it achieves.

At the conference, Jay Stroebel from the City Coordinator department will share Minneapolis’ integrated management strategy and performance measures with many local and federal government agencies from across Australia. The COAG Reform Council is covering all expenses. No city dollars will be spent on this trip.

The mission of the COAG Reform Council is to strengthen public accountability of the performance of Australian governments through independent and evidence-based monitoring, assessment and reporting. The COAG identified Minneapolis’ planning results management work as a successful model for what could be done in Australia and extended an invitation to present at the conference.

By January 1, 2012, all Australian states will be required to have in place long-term plans that meet the nationally agreed upon criteria, which address such matters as climate change, improving housing affordability and tackling urban congestion. The COAG recognizes that monitoring, evaluating and reporting on results can help to ensure that a government agency is meeting its objectives and intended outcomes.

Results Management in Minneapolis

The City of Minneapolis uses an integrated management strategy focused on aligning its planning, resource allocation (budget, people and technology), performance evaluation and process improvement efforts. The City uses a management tool called “Results Minneapolis” to systematically track performance toward achieving the City’s five-year goals and 2020 vision.

Each week, a review panel of City leaders meets with a different department head to track progress and discuss strategies on key performance measures. By regularly tracking performance data at these “progress conferences,” City leaders identify areas where the City is excelling, as well as opportunities for improvement. 

Performance information on key city issues such as public safety, education, neighborhood conditions, housing & economic development, resident health and environment can be found on the Results Minneapolis website.

Published Oct. 11, 2011