Neighborhood & Community Relations

Crown Roller Mill, Suite 425
105 Fifth Avenue South 
Minneapolis, MN 55401
[email protected]


ADA Title II

The City of Minneapolis is strongly committed to making City services, programs, information and activities available to everyone, regardless of language barriers or disabilities. This commitment stems from overall City goals of responsive government, community engagement, and customer service. As residents, workers or visitors who contribute to city life, people with disabilities are entitled to fair and equal access to service.

ADA Title II Coordination

The Neighborhood and Community Relations Department is responsible for ensuring that all City programs, services, and activities are accessible to individuals with disabilities just as they are for those without a disability.

The ADA Title II Coordinator works very closely with the Citys Advisory Committee on People with Disabilities. This committee is comprised of very active and passionate advocates who are experts in accessibility issues. The Minneapolis Advisory Committee on People with Disabilities is a very integral part of our work. 

For ADA related questions or concerns, please contact David Rubedor, 612-673-3129.

Grievance Procedure

Complaints that a program, service, or activity of the City of Minneapolis is not accessible to persons with disabilities should be directed to the ADA Title II Coordinator. The City of Minneapolis is a leader in civil rights and is committed to make all City programs, services and activities accessible to everyone. Most complaints can be resolved without resorting to lengthy and costly procedures. If however, you reach at a point where it is necessary to file a formal complaint, complete this Grievance Form and return it to the ADA Title II Coordinator. If you want to know more about the City of Minneapolis’ grievance process, read this draftGrievance Procedure

Resources for City Departments/Neighborhood Organizations

The City of Minneapolis invites and encourages participation by every resident to each program, service and event within our city. Should you require an accommodation in order for you to fully participate, or should you require this document in an alternative format, please let us know by contacting 612-673-3737.

Last updated Jun 25, 2015



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For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 


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