Windows 10 - Learning Resources and Enterprise Roll Out

Employees getting new computers to replace their old ones are already receiving Windows 10.

The next phase is to install Windows 10 on existing computers. The time frame for the enterprise-wide roll out is based on application testing, department needs and the number of computers per location.  

No matter when your installation happens, you can start preparing and learning more now by using the tools and guides below. 

Helpful tools and resources

Use these resources to familiarize yourself with changes and new features:

Step-by-step guide

Follow these steps to make the transition successful: 

 Win 10 Process-Plan

Talk with your IT Liaison or call the IT Service Desk at x2525 for more information.  


The process is collaborative and structured to provide an efficient and successful transition.  

  • Review the schedule which shows the time frame for each City department, and indicates when IT will begin detailed planning with the Department Liaisons. 
  • IT works with Department Liaisons to finalize the schedule, select a pilot group, review software, and share support resources to plan specific dates for each department.
  • IT sends communications to department staff to give the details and schedule for each location, so staff can prepare.
  • IT communications follow the steps below to show where you are in the process and what is coming next. Contact the IT Service Desk if you have questions - we are here to help! 


  • Attend a Windows 10 information session to learn how to best prepare for Windows 10 and see new features – like the self-service Software Center, OneDrive storage, and more!
  • Read IT Customer Communications and talk with your Department Liaison or call the IT Service Desk if you need help to prepare. Mark your calendar to be ready for your installation date.
  • Watch for IT security updates - you may see notifications that important security patches and updates need to run to get your computer ready for the Windows 10 installation. You can choose when to install patches when it is convenient for you.
  • Explore Windows 10 Learning Resources
  • Move important files that are stored locally on your computer (such as your desktop or C drive) - you can use OneDrive to store these files for easy access from your new computer, and any computer connected to the Internet, or simply save them to your H drive or another network folder.
  • Take note of the printers you use – you will need to connect to your printers as part of your set up with Windows 10. Check your printer for a label indicating the printer name, or on your Start menu, click Devices and Printers to see the printer names.
  • The Windows 10 installation will run overnight. Be prepared to leave your computer at work the night of the installation, keep it powered on and connected to the network.  

Day before

  • Confirm any files you want to keep are saved to OneDrive or the network.  Local files on your desktop or C drive will not carry over with the install of Windows 10. 
  • Leave your computer at work.  Log off, keep it powered on and connected to the network.
  • IT Technicians will be onsite in your location to initiate the installation in the evening. 
  • Clear your work area – to ensure the technicians have easy access to your computer during the installation.
  • Save time the next morning to log in, test your computer and to work with IT to address any issues.

Install complete 

IT Technicians will be onsite in your location in the morning to provide support. 

  • When you login to your computer on Wednesday morning, start by testing your core business application(s), launch Outlook and open Microsoft Office programs that you use to ensure your computer is working with these programs.
  • Asset tags - your asset tag may change, review the asset sticker on your computer.
  • Look and feel - the start menu and task bar will look different – see Resources and Support.
  • Search - this function is easy and useful.  

Finish your set up

Detailed instructions will be emailed to you on your installation day.  

  • After you validate that your computer is working as expected, there are a few things to do to complete your set up.
  • Software Applications: Your core business applications (such as ELMS, Practice Manager, PIMS, Govern) will be included in the Windows 10 installation. You will find additional software that you previously had with Windows 7 located in the new Software Center, and available for you to download. 
  • Defaults - you will need to set up your defaults, like your browser and PDF reader preferences. 
  • IT security updates – IT regularly pushes important patches and updates to your computer. Similar to the new Software Center, you can choose when to install patches when it is convenient for you.  

City-wide communications

Note: Some links require a network connection.

Benefits of Windows 10

  • Windows search, start menu, task view, and new file explorer features provide quick access to programs and files; employees can customize these areas for their own work needs.
  • More integration with OneDrive.
  • Includes a new photo editor and screen snipping tool with more editing options.
  • Office mobile applications (in the app store) are touch-optimized to run with Windows 10.
  • Snap enhancements: Working from multiple apps at once is easier and more intuitive; have up to four apps snapped on the same screen with a new quadrant layout.
  • Windows Tips – Applications show tips at start up and periodically during use.
  • Windows 10 improves the process for computers to receive more frequent software updates and for employees to install approved software.
  • Employees moving to a 64-bit computer will likely see performance speed improvements.

Published May 1, 2019



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