2008 Resident Satisfaction Survey
The City of Minneapolis contracted with National Research Center, Inc. to conduct a city wide resident survey. The survey provided residents the opportunity to rate the quality of life in the City, as well as service delivery and their satisfaction with local government. The survey also allowed residents to provide feedback to the City on what is working and what is not, and share their priorities for community planning and resource allocation.
This is the fourth iteration of the Minneapolis Resident Survey since the baseline study conducted in 2001.
2008 Resident Survey presentations
Executive Summary, Minneapolis Resident Survey 2008
Zoning, Planning and Community Development Services report of results
Health, Energy and Environmental Services report of results
Public Safety and Regulatory Services report of results
Transportation and Public Works Services report of results
Minneapolis Resident Survey (2008)
You can view the entire 2008 Resident Satisfaction Survey
Cover, Acknowledgments and Table of Contents
Survey Background
Methods
Summary of Findings
Survey Purpose
Methods
Understanding the Results
Quality of Life
Challenges Facing the City
Neighborhood Perception & Image
Downtown Usage & Image
Access to Information
Satisfaction With City Services
Satisfaction with Services Compared
Prioritization of City Services
Balancing Satisfaction and Priorities
Property Taxes
Community Engagement
Discrimination
Appendix I: Resident Demographics
Appendix II: Crosstabulations of Select Survey
Community Planning District Comparisons
Socio-demographic Comparisons
Appendix III: Complete Set of Frequencies
Appendix IV: Detailed Survey Methodology
Sample Selection
Quotas
Survey Administration and Response Rate
Confidence Intervals
Weighting the Data
Data Analysis
Appendix V: Jurisdictions Included in the National Database
Appendix VI: Survey Instrument
Sept. 2008
Last updated Sep. 27, 2011