City Coordinator's Office

350 S. 5th St, Room 301M
Minneapolis, MN 55415

Shared Decision Making

Critical Incident Response - RFQ Now Closed

ReCAST Minneapolis is seeking to hire consultants to engage residents, facilitate conversations and actively participate in the development of a citywide protocol to ready, respond, and recover from trauma that arises as a result of structural and community wide crises. This work will support the build out of our Critical Incident Response Protocol which aims to bring City staff and community residents together to streamline and integrate the way structural, community, and interpersonal violence is addressed citywide. Community residents will have an opportunity to vote on and fund projects that match the priorities identified in this collaborative decision-making process.

Purpose, Objectives and Process


    To bring City staff and community residents along in a shared decision-making process to prepare, ready, respond and recover from stress and trauma between and among community and City staff.


    These outcomes align with the strategic plan, specifically relating to increasing trust and relationship building between City staff and community and giving space for community residents to participate in shared decision-making processes with City staff. 

    • Deepened and repaired relationships between staff and residents
    • Agreement and commitment across stakeholder groups on resiliency strategies
    • Increased sense of trust, mutual interdependence and reliability 
    • Deepened understanding of City and community priorities
    • Increase ability to share in decision-making around budgeting, policy-making and community engagement


    Phase 1: Engaging City and Community in Investigate and Listening Period

    Through a series of one to one conversations and presentations, find out how stakeholder groups are defining trauma, understand how they are currently responding to crisis and what they would like to see in a future approach. 

    Phase 2: Circle Facilitation and Meditation Process

    Bring stakeholder groups together to develop shared readiness, response and recover protocol to trauma that occurs in between and among community and City staff.

    Phase 3: Voting and Implementation

    Using the Participatory Budgeting model, engage City staff and community in a process to develop and implement projects that address agreed upon readiness, response and recovery protocol.

Terms, Conditions and Responsibilities

Tentative Timeline - Updated

RFQ Timeline

  • May 9 - RFQ Released
  • May 15-31 - Information sessions for targeted communities
  • June 8 - Proposals due
  • June 21 - Proposals selected 
  • June 28 - Revised work plan and scope of work due
  • July 17 & 23, 11 a.m.-4 p.m. - Information session and training for selected contractors

Project Timeline

Stage 1: July-September

  • September 15 - 480 residents reached across all Community Connectors
  • September 22 - Meeting with ReCAST Project Team, Lead Team and Community Connectors to work through data
  • September 29 - Data synthesis and protocol for facilitation process identified and confirmed

Stage 2: October-December (Pending year 3 funding) 

  • December 1 - Four facilitation sessions between City staff and community residents in North Minneapolis
  • December 1 - Four facilitation sessions between City staff and community residents in South Minneapolis
  • December 15 - Synthesis of themes and reporting 

Stage 3: January-September 2019 (Pending year 3 funding)

  • January 10 - Community Report back and sessions 
  • January 10 - RFQ released for Participatory Budgeting process 
  • February 10 - Proposals due 
  • February 15 - Proposals vetted
  • February 22-28 - Voting
  • March 1 - Proposals announced
  • March 22 - Contracting 
  • April-September 2019 - Implementation


Last updated Jun 11, 2018



Contact us

Email updates

Find a service

About this site

For employees

For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 


311 call center

311 TTY relay service

City of Minneapolis Facebook City of Minneapolis Twitter City of Minneapolis YouTube ChaNNEL Minneapolis 311 Minneapolis 14 Government TV City of Minneapolis LinkedIn

Minneapolis, City of Lakes logo