Minneapolis Animal Care & Control: Working with residents to create safe and healthy communities for people and animals.

Finding Lost Pets

MACC makes every effort to return lost pets to their owners. All stray animals are checked for pet licenses, identification tags and scanned for microchips. If an animal does not have identification, pet owners need to come to the shelter to report their missing pet and to look at impounded animals. Lost pet reports are not taken over the phone.

To claim your pet, you must provide proof of ownership. Examples include veterinary records, bill of sale, or photos of you and your pet together, etc. All unlicensed animals must be licensed and all fees/fines paid before they will be released to their owners.

Applicable fees include:

  • impound fee ($50)
  • boarding/care fees ($15 plus tax per day)
  • license fee ($30+)
  • fines (if applicable)

Licensing your pet is the quickest and easiest way to recover your lost pet. When possible, licensed pets are delivered to your home at no cost. If you are not home or home delivery is not an option, owners of licensed pets do not pay the ‘impound fee’ should your pet be brought to the shelter.